Link resolver service

How full text content links with Hub search results.

The NHS Knowledge and Library Hub comprises a number of different components.  This includes EBSCO's Full Text Finder and Discovery Service and also Third Iron's LibKey services.

EBSCO Holdings Management (HLM)

EBSCO's Holdings Management (link resolver) ensures that users have access to the content they are entitled to use.  You can find information about maintaining HLM on the Service Desk knowledgebase. 

Keeping HLM up to date is critical to provide a good experience for your users. 

It is vital to ensure smooth operation of the INCDocs service that is based on your collection as presented in HLM.  Your HLM should be updated whenever your collections change and regularly checked for accuracy.

If you need to contact someone for support with maintaining HLM, please log a call on the Service Desk.

How many EDS sites should I manage? 

There are around 260 instances of the Hub.

Instances are based on the NHS Open Athens structure with some pooling of NHS Open Athens organisations for users receiving only National Core Content. In principle: 

• each library manages one instance for its own organisation

• if you manage NHS Open Athens for another organisation, you will have another instance for that, enabling you to tailor the content and services you provide to the different organisations you serve

End-users who receive only National Core Content will be directed to one of these instances: 

• National Discovery Service - core plus free to read content 

• NHS Funded/commissioned courses in HE/FE institutions 

• primary care in England