Methods of measuring value and impact
Value and Impact ToolkitThis tool is designed to help you choose an approach to demonstrate the value or impact of your knowledge and library service.
Once you are clear on what you wish to measure and why, choose from these metrics to demonstrate your impact or value.
- Balanced scorecard
- Benchmarking
- Cost effectiveness
- Critical incident technique
- Effectiveness
- Generic impact questionnaire
- Impact
- Impact assessment method
- Irish hospital library tool
- Logic model
- Making alignment a priority
- Most significant change methodology
- Performance, measurement and quality assurance
- Return on investment
- User satisfaction
- Value
- Value of library and information services
Page last reviewed: 27 November 2023
Next review due: 27 November 2024