Methods of measuring value and impact Value and Impact Toolkit

Once you are clear on what you wish to measure and why, choose from these metrics

Two library professionals leading a meeting
Two library professionals leading a meeting

Most significant change methodology 

Most Significant Change (MSC) methodology is a technique with a high level of involvement from stakeholders 

Stakeholders participate in the decisions about what changes are recorded and reported.  They are also involved in analysing the resulting information. The method involves the generation and collection of a range of significant change impact stories, with the most significant of these being selected for use. Further details are provided in Rick Davies and Jess Dart’s guide

Contact [email protected] for the guide in an accessible format.

Page last reviewed: 15 June 2021