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Learning from the pilot.

This research was also used in the development of the the Value and Impact Toolkit.

Definitions to familiarise yourself with before using the tools in the value and impact toolkit.

Once you are clear on what you wish to measure and why, choose from these metrics to demonstrate your impact or value.

These tools can be used to measure the impact on your organisation brought about by the activities of Knowledge and Library Services (KLS).

Use these examples to identify what you are going to measure and for whom.

This tool is designed to help you choose an approach to demonstrate the value or impact of your knowledge and library service.

Impact case studies help share best practice and learnings from across the NHS.

Case study templates are effective in capturing and summarising the outcome of interviews.

Resources to help you to write impact case studies.