Prioritisation Matrix

When you are faced with a list of ideas and opportunities it is useful to have an exercise that helps prioritise those ideas that would have most impact on the audience and easiest to accomplish. There are many parts that can be added to this exercise depending on time constraints, not all of these need to be done in 1 session.

Where should we start first with providing information for patients and the public?

Each table has flipchart paper, pen and the list of ideas on sticky labels (Appendix – list of suggested ideas but you can amend to your own – print these on sticky labels or ask each group to write on post-it notes)

  • Each table should draw this large matrix on the flipchart 
Matrix consists of two arrows in the shape of a plus sign. The first arrow, pointing up, points to a textbox reading
Prioritisation matrix
  • Place the stickers in turn where you feel they should go in the grid depending on how easy you feel they would be to implement and how useful they would be to patients/public. NB. Nominate 1 person to take notes on discussions that occur with each sticker – noting any barriers envisaged or reasons not to do it ​
  • Add 3 more of your own ideas to the grid using post-it notes (some of the ideas on the labels are quite broad – you could suggest a specific action from one of the above that you feel is more achievable). ​
  • Put initials by each idea for every person on your table who already does/has done this action. ​(These people could be asked to give a quick summary on how they achieved this at the next session). Or you could ask all participants to initial those already doing and those ideas that they want to do in future.
  • Look at the actions in the lower right hand square and discuss what actions might be taken to move these up towards the Easier to implement half of the grid. Please make notes to write up afterwards – any suggestions of who can help you make these actions easier to achieve? ​
  • After meeting, write up results by making an order of priority from top right corner being easiest to implement and with most impact on patients – these should be the priority recommended actions for KLS staff.​
  • In the next session they can develop actions on how to implement these.

Appendix - List of ideas to select from or use your own (see also the list in label format)

  1. Set up a procedure for answering complex patient information queries from staff
  2. Get involved in patient information leaflets development and review panel
  3. Promote the library resources to PALS, patient information officers etc
  4. Give patients/carers reference access to library
  5. Support clinicians in provision of patient information
  6. Support Health Awareness Campaigns eg: Diabetes Week
  7. Hold a selection of patient information leaflets/books/DVDs
  8. Promotion of Mood Boosting Books / Six Book Challenge
  9. Offer input to Trust website information
  10. Have input to Trust patient information Strategy
  11. Offer support to public libraries eg: deal with complex enquiries
  12. Make your library open to referrals from other sector libraries
  13. Support Health & Wellbeing of staff
  14. Find out what your public libraries offer eg: Books on Prescription
  15. Familiarise library staff with NHS Choices
  16. Include NHS Choices in library induction for Trust staff
  17. Offer research support for Information Prescriptions in Trust
  18. Get involved in Health Information Week
  19. Include provision of patient information in your Library Strategy
  20. Stock and promote Books on Prescription
  21. Set up hospital patients reading groups or book clubs
  22. Hold dementia reminiscence collections for use on wards
  23. Promote safe use of internet health information
  24. Support Trust’s application for the Information Standard
  25. Target specific outpatient clinics eg: COPD or IBD with signposting information, support groups etc. 
  26. Run training in search techniques for service users