Inter-Lending and Document Supply (ILDS)
About INCDocs, the INC scheme and ILDS
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INCDocs
INCDocs is provided by Third Iron using their LibKey technology. It uses the electronic journal holdings listed in Holdings Management of all instances of the NHS Knowledge and Library Hub. It provides:
- links to the PDF of articles available in nationally, regionally or locally subscribed content
- links to the PDF of open access articles
- the functionaility to request articles from other NHS libraries with electronic holdings of the journals in which articles are published
INCDocs uses randomisiation to select a library, from those with holdings, to supply the article in response to a request. More information may be found on the service desk.
See what are the copyright implications of INCDocs? for information about copyright and the statement to send to your requestors.
Standards for INCDocs
- use INCDocs first for journal article requests
- respond within 24 hours and a maximum of 2 working days
- if a request is urgent, contact the supplying library to check whether they can supply within your time frame
- you must process INCDocs requests, unless your reason for declining is listed in the guidance
- ensure your holdings are kept up-to-date and accurate
- remember that there are alternative sources for articles; if you receive more than three declines from INCDocs, consider using one of these alternatives
PrintDOCs
PrintDOCs is now live. It includes:
- print journal holdings held by NHS libraries in England
- print or electronic journal holdings made available to the NHS by non-NHS libraries affiliated to the INC scheme
- NHS electronic journals without DOIs from which articles have been requested
See the PrintDOCs solutions on the service desk. If you need to update your holdings, use the PrintDOCs - change to holdings service request.
More information
INC scheme
The Inter-Network Collaboration (INC) scheme is a reciprocal inter-library loan and document supply scheme for NHS libraries in England.
There is a rota to determine the order in which to approach networks to satisfy ILDS requests. This is to ensure a fair distribution of requests between regions.
Networks
EDEN may be approached for journal article and book ILDS requests.
The order in which EDEN libraries approach other INC networks is:
- EDEN
- PANDDA (N-)
- SWIMS
- LENDS
- MIDS
- KSS
For INC scheme members, see the list of EDEN libraries on HLISD. For EDEN network members see the full list of member libraries.
EDEN network lead: Beverley Walsh.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- East of England NHS Libraries catalogue for print books
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
KSS may be approached for journal article ILDS requests.
The order in which KSS libraries approach other INC networks is:
- KSS
- SWIMS
- MIDS
- LENDS
- PANDDA (N-)
- EDEN
The list of KSS libraries on HLISD.
KSS network lead: Julie Stoppani.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- Kent, Surrey and Sussex NHS Libraries for print books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
LENDS may be approached for journal article and book ILDS requests.
The order in which LENDS libraries approach other INC networks is:
- LENDS
- MIDS
- KSS
- EDEN
- SWIMS
- PANDDA (N-)
For a list of LENDS libraries see HLISD.
LENDS network lead: Hélène Gorring.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- London Health Libraries OPAC for members' book holdings and LAWMUNION for non-members' book holdings.
Libraries unable to supply books: GEO, NPH.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
MIDS may be approached for journal article ILDS requests.
The order in which MIDS libraries approach other INC networks is:
- MIDS
- LENDS
- EDEN
- PANDDA (N-)
- KSS
- SWIMS
For a list of MIDS libraries see HLISD.
MIDS network lead: Richard Bridgen.
Check availability
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
PANDDA may be approached for journal article and book ILDS requests.
The order in which PANDDA libraries approach other INC networks is:
- PANDDA (N-)
- EDEN
- SWIMS
- KSS
- MIDS
- LENDS
The list of PANDDA libraries on HLISD.
PANDDA network lead: Bethan Morgan.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- PANDDA books for print book holding
Libraries unable to supply books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
SWIMS may be approached for journal article and book ILDS requests.
The order in which SWIMS libraries approach other INC networks is:
- SWIMS
- KSS
- PANDDA (N-)
- EDEN
- MIDS
- LENDS
The list of SWIMS libraries on HLISD.
SWIMS Network ILDS Group. Lead: Claire O'Connor.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- SWIMS catalogue for print book holding
Libraries unable to supply books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
EDEN may be approached for journal article and book ILDS requests.
The order in which EDEN libraries approach other INC networks is:
- EDEN
- PANDDA (N-)
- SWIMS
- LENDS
- MIDS
- KSS
For INC scheme members, see the list of EDEN libraries on HLISD. For EDEN network members see the full list of member libraries.
EDEN network lead: Beverley Walsh.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- East of England NHS Libraries catalogue for print books
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
KSS may be approached for journal article ILDS requests.
The order in which KSS libraries approach other INC networks is:
- KSS
- SWIMS
- MIDS
- LENDS
- PANDDA (N-)
- EDEN
The list of KSS libraries on HLISD.
KSS network lead: Julie Stoppani.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- Kent, Surrey and Sussex NHS Libraries for print books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
LENDS may be approached for journal article and book ILDS requests.
The order in which LENDS libraries approach other INC networks is:
- LENDS
- MIDS
- KSS
- EDEN
- SWIMS
- PANDDA (N-)
For a list of LENDS libraries see HLISD.
LENDS network lead: Hélène Gorring.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- London Health Libraries OPAC for members' book holdings and LAWMUNION for non-members' book holdings.
Libraries unable to supply books: GEO, NPH.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
MIDS may be approached for journal article ILDS requests.
The order in which MIDS libraries approach other INC networks is:
- MIDS
- LENDS
- EDEN
- PANDDA (N-)
- KSS
- SWIMS
For a list of MIDS libraries see HLISD.
MIDS network lead: Richard Bridgen.
Check availability
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
PANDDA may be approached for journal article and book ILDS requests.
The order in which PANDDA libraries approach other INC networks is:
- PANDDA (N-)
- EDEN
- SWIMS
- KSS
- MIDS
- LENDS
The list of PANDDA libraries on HLISD.
PANDDA network lead: Bethan Morgan.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- PANDDA books for print book holding
Libraries unable to supply books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
SWIMS may be approached for journal article and book ILDS requests.
The order in which SWIMS libraries approach other INC networks is:
- SWIMS
- KSS
- PANDDA (N-)
- EDEN
- MIDS
- LENDS
The list of SWIMS libraries on HLISD.
SWIMS Network ILDS Group. Lead: Claire O'Connor.
Check availability
- INCDocs for electronic journal holdings
- PrintDOCs for print journal holdings
- SWIMS catalogue for print book holding
Libraries unable to supply books.
Professional collections
The library staff professional collections within KSS and PANDDA are available to library staff in the NHS in England.
Requests should be submitted via local NHS libraries and the usual interlending processes.
Alternatively the the INC rota is available as a chart.
If you cannot source the article you are seeking within any of the networks, and your user is likely to need to share the copy with others, consider obtaining a Copyright Fee Paid (CFP) copy.
See copyright for more information.
Important information about using the scheme:
- Use the good practice guidelines, and any regional or local protocols for supplementary information. See the summary/training aid.
- State your network and network code clearly when requesting from another network.
- Check whether a potential supplying library has last resort status and apply elsewhere if possible.
- Treat LENDS and MIDS as separate networks. Other networks should ignore the ‘Request publication’ option on the Lawmunion catalogue.
- In your library record on HLISD please do not list the other networks in the INC scheme – please only list the collaborative networks of which you are a member.
Other sources
As a last resort, before turning to paid-for services, email requests to the HealthILL or LIS-ILL mailing lists.
These are sources for which you need to pay to obtain articles, books or chapters:
- NULJ (National Union List for Journals) - annual subscription
- PLCS (Psychiatric Libraries Cooperative Scheme) - annual subscription
- BMA Library - cost per request
- British Library On Demand - cost/request
- British Library ArtWeb - allows you to submit speculative requests for items that you cannot find on British Library On Demand
- Royal Society of Medicine
Strategic Inter-Network Collaboration Group (SINC)
SINC has oversight of inter-lending and document supply (ILDS) in NHS Knowledge and Library Services (KLS) in England.
The resource sharing environment
In 2020, HEE commissioned Ken Chad Consulting for a market review and options appraisal for KLS resource sharing in the NHS in England.
See Ken's final report: NHS library resource sharing: market review and options appraisal. It was published in June 2021.
Page last reviewed: 1 October 2024