Annual statistical return 2020-21

About the data HEE asks NHS Knowledge and Library Services on their activities

There has been an annual national collection of this data since the 1990s

The data is analysed by staff from HEE Business Intelligence  

The process 

  1. An  Annual NHS Library Services Statistical Return is produced in Excel.  It is accompanied by guidance outlining any changes made since the previous collection.  
  2. This is distributed to providers of NHS knowledge and library services
  3. KLS managers return completed Excel spreadsheets to their local HEE KLS lead. 
  4. HEE KLS Leads quality check the returns for incorrect, missing or inconsistent data.  They they may contact you to discuss further.
  5. Data is then analysed by HEE Business Intelligence.  Regional and national reports are produced. 

Contact your local HEE KLS Lead for copies of  earlier returns for your service. 

A library professional in discussion with a clinician
What's our data from the annual statistical return telling us about our service?

Annual return part 1 – staffing


Deadline: 30 April 2022

To be completed based on staffing levels at 1st April 2022

Annual return part 2 – activity


Deadline: 24 June 2022

If you have trouble opening the Excel documents try copying from your downloads folder to your desktop and opening from there

Seek assistance from your IT help desk if they are still blocked.

No changes have been made for the 2022-23 statistical collection.  See the changes made in 2021-22.


Contact [email protected] for the templates in an accessible format.



2019-20 Activity

Contact [email protected] for the infographics in an accessible format.

Page last reviewed: 15 June 2021