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Workforce, training and education Knowledge and Library Services

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Learning zone

Key online resources to support your professional and personal development.

  • Artificial intelligence

    Resources and tools to enable knowledge and library services staff to understand and use AI.

  • Change management

    A number of models, tools, and techniques which have been developed to assist with change management.

  • Collaborative tools

    Resources to help you work with other people.

  • Critical appraisal

    All about critical appraisal including resources to get you started.

  • Data and digital

    Information and resources on data and digital advancements and skills for Knowledge and Library Staff.

  • Emerging technologies

    What are they? How can you get involved?

  • Equality, diversity and inclusion

    Resources and information

  • Evidence searching

    Resources to support users doing literature searches for research.

  • Grey literature

    Understanding and using grey literature.

  • New starters

    If you're new to NHS Knowledge and Library Services

  • New managers' checklist

    Hints and tips to support you in your first three months in your new post.

  • Plan on a page

    How to write a strategy for your service aligned to Knowledge for Healthcare and Trust objectives.

  • Professional Knowledge and Skills Base (PKSB)

    Knowledge and skills required by KLS specialists

  • Professional registration and qualifications

    Resources to help you with chartership or to join the profession.

  • Resource discovery training

    Training on resource discovery systems

  • Recruitment and retention

    About recruiting to KLS job roles and retaining your staff.

  • Research toolkit

    10-step toolkit to help you with a research project.

  • Service level agreements

    For providing knowledge and library services to other organisations.

  • Social media

    Resources to help you engage with users using social media.

  • Sustainability

    and the action which can be taken by knowledge and library services

  • Synthesising and summarising

    More about how to summarise and synthesise the evidence for users.

  • Talent management toolkit

    Develop the talent of your team

  • Teaching and training skills

    Skills needed to teach and train knowledge and library services users.

  • Writing for publication

    What is writing for publication and why is it important? Find answers to your questions, and useful resources.

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