Learning zone
Key online resources to support your professional and personal development.
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Artificial intelligence
Resources and tools to enable knowledge and library services staff to understand and use AI.
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Change management
A number of models, tools, and techniques which have been developed to assist with change management.
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Collaborative tools
Resources to help you work with other people.
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Critical appraisal
All about critical appraisal including resources to get you started.
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Data and digital
Information and resources on data and digital advancements and skills for Knowledge and Library Staff.
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Emerging technologies
What are they? How can you get involved?
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Equality, diversity and inclusion
Resources and information
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Evidence searching
Resources to support users doing literature searches for research.
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Grey literature
Understanding and using grey literature.
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New starters
If you're new to NHS Knowledge and Library Services
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Plan on a page
How to write a strategy for your service aligned to Knowledge for Healthcare and Trust objectives.
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Professional Knowledge and Skills Base (PKSB)
Knowledge and skills required by KLS specialists
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Professional registration and qualifications
Resources to help you with chartership or to join the profession.
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Resource discovery training
Training on resource discovery systems
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Recruitment and retention
About recruiting to KLS job roles and retaining your staff.
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Research toolkit
10-step toolkit to help you with a research project.
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Service level agreements
For providing knowledge and library services to other organisations.
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Social media
Resources to help you engage with users using social media.
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Synthesising and summarising
More about how to summarise and synthesise the evidence for users.
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Talent management toolkit
Develop the talent of your team
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Teaching and training skills
Skills needed to teach and train knowledge and library services users.
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Writing for publication
What is writing for publication and why is it important? Find answers to your questions, and useful resources.