The workstream's focus is to give NHS staff quick and easy access to relevant digital resources at the point of need, and minimise the time library staff spend managing resources and systems.

Members of the team

The workstream is led by Louise Goswami and Lucy Reid

  • Lucy Reid, Head of Knowledge and Library Services (Resource Discovery)
  • Alan Fricker, Knowledge and Library Hub Manager
  • Richard Bridgen, Knowledge and Library Services Development Manager (Resource Discovery), East of England, London and the South
  • Becky Williams, Knowledge and Library Services Development Manager (Resource Discovery), North, Midlands and Kent, Surrey and Sussex
  • Fran Wilkie, Service Support Manager
  • Jade Brunt, Service Support Advisor
  • Ella Hale, Service Support Advisor
  • Brenda Welbeck, Service Support Advisor

Contact the team on [email protected]

Strategy

The resource discovery strategy may be found on pages 39 to 40 of Knowledge for Healthcare 2021 to 2026.

The driver diagram is available in an accessible format. Please contact the Knowledge for Healthcare team if you require this.

Governance

Resource Discovery Reference Group

The NHS England Resource Discovery Team take advice from a wider reference group, whose membership includes NHS librarians, a higher education institute (HEI) librarians, and colleagues from the National Institute for Health and Care Excellence (NICE).

Role

The role if the group is to:

  • ensure workstream planning and activity reflects the principles and values of Knowledge for Healthcare, and existing and emerging end-user and library staff needs
  • put in place processes to effectively capture and understand end-user and library needs
  • ensure resource discovery and delivery activity at regional and local levels aligns and integrates with national strategy
  • identify trends and developments
  • identify and manage barriers and risks
  • ensure effective communication and engagement
  • promote resources, systems and work stream outputs
  • identify and exploit opportunities for partnership working

See the reference group’s terms of reference and minutes from previous meetings.

Contact the Knowledge for Healthcare team on [email protected] for any of the group's documents in an accessible format.

Membership

Resource Discovery workstream members
Organisation Members
Organisation KLS Managers - East of England and the Midlands Members Stephen Ayre
Tim Ellis
Emma Young
Organisation KLS Managers - London, Kent, Surrey and Sussex, and the South Members

Kaye Bagshaw
Holly Case Wyatt
Catherine Micklethwaite

Organisation KLS Managers - North Members

Vicky Bramwell
Steve Glover
Paul Stevenson
Suzanne Wilson

Organisation Higher Education Institutions Members Isla Khun
Organisation NHS England - Chair Members Lucy Reid
Organisation NHS England Members

Alan Fricker
Richard Bridgen
Fran Wilkie
Becky Williams

Organisation NICE Members Celestine Johnson
Lee Dobson

SINC

Strategic Inter-Network Collaboration Group (SINC) manages the reciprocal inter-library loan and document supply scheme (SINC) for NHS libraries in England.

Library Management Systems

More information on the management and governance of regional LMSs is available from the regional library management systems pages.

Change Advisory Board

Proposals to change or enhance Resource Discovery products and services are evaluated at the monthly Change Advisory Board.

NICE/HEE MoU monitoring meetings

A Memorandum of Understanding (MoU) describes the respective responsibilities of the two organisations. It includes Key Performance Indicators. MoU monitoring meetings are held quarterly.

Page last reviewed: 5 May 2026
Next review due: 5 May 2028

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