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647 results
Dealing with enquiries
Published date:
21 December 2022
Advice for determining the boundaries and dealing with enquiries
Walk-in access
Published date:
21 December 2022
Allow patients and members of the public to visit the library.
Enquiry service
Published date:
21 December 2022
Library staff are well-placed to signpost patients and members of the public to reliable resources.
Library open to the public
Published date:
21 December 2022
About the types of service an NHS library might offer to the public.
Open access resources for non-NHS staff, patients and the public
Published date:
09 January 2023
These resources are available for patients and the public to use when searching for health information.
Methods of measuring value and impact
Published date:
09 January 2023
Futher information
Published date:
17 January 2023
This research was also used in the development of the the Value and Impact Toolkit.
Tools to measure value and impact
Published date:
09 January 2023
Helping healthcare staff
Published date:
03 January 2023
Staff Ratio Case Studies
Published date:
20 June 2022
Health Education England's Staff Ratio Recommendations have been of value to knowledge and library managers in seeking organisational support for service improvement and informing staffing structure. These case studies offer examples from a number of managers who have kindly shared their experiences with the network.