OpenAthens and national link resolver administration

OpenAthens and the Ovid Discovery Service Link Resolver ensure that users have access to the content they are authorised to use.

Two people in front of a display stand with one of them holding a tablet
Explaining the benefits of signing up to OpenAthens to a nurse

More information about authentication and link resolving systems is available.


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How to Request OpenAthens Administrator Rights

OpenAthens Training and Support

OpenAthens Regional Statistics


There are local, regional, and national administrators.  The regional and national administrators are:

London, Kent, Surrey and Sussex

Myriam Nelmes and Team


Emma Young and Team


Michelle Dutton and Team

South (Thames Valley and Wessex)

Angela Page and Team

South West 

Catherine Micklethwaite and Team

National Administrator

Fran Wilkie and Team

Local administrators  with OpenAthens or Link Resolver problems should report them to their regional OpenAthens and Link Resolver administrator(s).

How to request OpenAthens administrator rights

  1. Contact your regional OA administrator. You will be emailed a GDPR statement
  2. Send a reply to the email to  [email protected] stating that you understand and agree to use the data as set out in this statement.
  3. If you are the administrator for multiple organisations, you only need to reply once, indicating the organisations for which you are responsible.
  4. If you share administrator duties with anyone else, they must also follow steps 2-3.

OpenAthens training and support

Contact [email protected] for the instructions an accessible format.

OpenAthens regional statistics

Select your region: LKSS | Midlands and East | North | South 

Reports comprise:

  1. Account totals for each OpenAthens organisation
  2. Account totals for each OpenAthens organisation as a % of organisational headcount*
  3. Unique successful account authentications for each OpenAthens organisation
  4. % of accounts being used (unique successful logins / total number of accounts x 100)

*Note that trust headcounts are taken from NHS Digital workforce data for January each year. They will not include students on placement within trusts and may not account for changes or mergers that may have taken place during the year.

You may need to click ‘Enable Editing’ in order to view the charts in full.

To compare your organisation with others:

  1. Go to the organisational pivot tables tab
  2. Pick the chart of interest
  3. Click on the grey ‘organisation’ tab
  4. Deselect all organisations and select the ones you are interested in

Note that you will need to ‘Unprotect’ the spreadsheet/allow editing to do this.

OpenAthens resource transfer data is not a reliable indicator and you should use supplier statistics instead.


NALROM manages OpenAthens authentication and the national link resolver for NHS libraries in England.

Page last reviewed: 1 July 2021