A simple tool to give knowledge and library services measure their contribution to their organisation's strategic objectives.

It was developed by Michelle Dalton and administered through an online survey to a small sample.

The irish hospital library tool comprises of 1 question.

"How did the information provided by the library help?" (Tick all that apply)

  • It influenced my decision on patient care/practice/policy.
  • It enabled my patient to leave hospital sooner.
  • It saved me time.
  • It prevented referral to another department.
  • It reduced errors/risk in my practice.
  • No effect/impact.

The tool could be supplemented with qualitative data from interviews

This journal article called Key Performance Indicators in Irish Hospital Libraries: Developing Outcome-Based Metrics to Support Advocacy and Service Delivery gives background information. 

Page last reviewed: 22 November 2023
Next review due: 22 November 2024