Good metrics can help you and others understand your service; they can be at the heart of better conversations about how your service makes a difference

See the Metrics Task and Finish Group's Principles for Metrics Report.

It looks at how KLS staff have been working with metrics in the NHS and beyond.  It defines a set of principles for good metrics

Metrics must be:  Meaningful / Actionable / Reproducible / Comparable

Use the quality metrics template to create your own metric and share it with others. 

Contact [email protected] for the report or template in an accessible format.

Examples can be found in the metrics bank.

Submit your own metric

We are keen to collect examples of metrics in use, to create a shared resource for inspiration, discussion and practice improvement.


Page last reviewed: 15 June 2021