Use this template to record the people your contact knows who have knowledge which should be retained or transferred.

What's included in the template?

About your contact

  • name
  • leaving date
  • role
  • date completed

About their contacts

  • Who? (contact name)
  • Where? (address/tel./email)
  • What? (what are this person’s areas of expertise?)
  • How? (how to approach them and get the best out of them)
  • Why? (why do you value this contact? Is the knowledge going one-way or two ways?)

Download the template.

Rename this document “your name… contacts list” and save it in a shared drive available to the team you work with. 

To make it easier for people to find your list create a folder called Leavers Knowledge Retention and Transfer Toolkit (KRT) on the shared drive.

Page last reviewed: 31 August 2022