Search results

An overview of the second edition of the 'Quality and Improvement Outcomes Framework'

Our focus is developing a capable and confident knowledge and library services workforce is needed in the right roles, with the right numbers to deliver knowledge and evidence to the Board, at the bedside and in community and primary care.

A tool to enable an organisation to identify its own strengths and weakness on aspects of their business.

A process for managing talent within your service

Help present data visually can help ‘tell a story’ or make data more insightful and understandable.

Our focus is assure the quality of KLS services, driving improvement and innovation, on behalf of patients, carers, families and the tax-payer

Teaching and training are essential skills for all Knowledge and Library Services staff.

About change management.

About ways to measure effectiveness.

Hints and tips to support you in your first three months in your new post.