529 results

Patient information resources

Published date: 06 February 2024
Helpful websites and tools to improve health literacy.

Health information online

Published date: 30 August 2023
Advice for patients and the public on how to search for health information online.

Ideas bank

Published date: 30 August 2023
Ideas for promoting health literacy.

Impact case studies

Published date: 12 September 2023

Resources

Published date: 30 January 2025
Here are some questionnaires, interview templates, and case studies to help measure the impact of KLS.

Metrics

Published date: 07 December 2023
Good metrics can help you and others understand your service.

Value and Impact Toolkit

Published date: 30 January 2025
This tool is designed to help you choose an approach to demonstrate the value or impact of your knowledge and library service.

Balanced scorecard

Published date: 22 November 2023
A performance management tool which helps you look at business from different perspectives.

Benchmarking

Published date: 22 November 2023
Benchmarking compares performance between (or against) other similar organisations to help identify best practices.

Cost effectiveness

Published date: 29 April 2024
One of the ways that a library may wish to demonstrate value is by providing evidence of economic impact or value for money.