More information about the first and second cohorts of the health literacy and digital literacy pilots.

Cohort 1: Spring 2022

We were delighted to work with 7 pilot sites from the Spring of 2022 to early 2023 as part of the national Health and Digital Literacy Partnership. 

East of England

Suffolk: Health Click Haverhill.

Focused on local community in Haverhill, with enhanced health information offer in town library and outreach to key groups.

Norfolk: Digital Health Hub – Easy Read Provision.

Extending existing Digital Health Hub to provide Easy-Read shared decision-making tools.


Shropshire: Your Health Admin.

Design of Your Health Admin toolkit for Shropshire residents, and upskilling of library staff to become Digital Health Champions using Digital Unite training package.

Staffordshire: Be Your Health.

Co-design of health and digital literacy actions with 16-25 year olds, including resource kits, community outreach and use of social media.

North and East Yorkshire

Leeds: Health Literacy Within Library Based Digital Health Hubs.

Employing additional (0.5) librarian to extend role of digital health hubs including developing digital champions and resources on learning platform.

North West

Lancashire: Addressing Low Health & Digital Literacy Across Lancashire.

Development of online health information hub, and cascading health literacy training to public library staff.

South West

Somerset: WHAT IF – Wellbeing, Health & Technology Information for All.

Creation of Digital Health Hubs in libraries in Taunton and Yeovil, including digital health volunteers and loan of designated health iPads.

Cohort 2: Autumn 2022

The national NHS knowledge and library services team, in partnership with CILIP, Libraries Connected and Arts Council England, funded a second cohort of health and digital literacy pilot sites from the end of 2022 to September 2023. 

South East

Aylesbury: Young offenders.

Increasing access to health information and engagement with health literacy by young offenders (17-21).


Westminster + Kensington and Chelsea Health Hubs.

Services in two locations with high levels of deprivation (North Kensington and Church Street) and online outreach with Adult Education to increase health and digital literacy.

East of England

Essex: Digital Champion Training.

Training for public library staff and digital champion volunteers on health literacy and purchase of tablets for outreach into rural areas.

North East and Yorkshire

Scarborough: libraries as gateways to good health.

Establishing public library as gateway to reliable health information and upskilling public library team to run drop in health and digital literacy sessions.

Newcastle: Help 4 Health.

Integrating provision of devices by Get Online Newcastle with training on health information and health Apps; developing resources for wider use.

North West

Ellesmere Port Library Health Helpers.

Integrating health literacy and digital literacy into social prescribing network, with social prescribing team to run wellbeing events in public libraries.

Oldham: Digital Health Pathways for Positive Health Outcomes.

Co-located GP surgery and public library as focus for health and digital drop in services, both referrals by healthcare professionals and promotion for self-access.

Page last reviewed: 3 November 2023